Parts Advisor

We are looking to recruit an experienced Ag Parts Advisor for our Ag & Turf Parts Department. You will be responsible for selling, receiving and delivery of parts and accessories. In addition, deliver first class customer service, overall organizational, promotional, and stocking duties.

Charlies Ag & Turf Limited is part of the Charlies Stores Group which was established over 40 years ago and is a leading Agricultural / Horticultural Machinery dealer. We supply an extensive range of Agricultural and Groundcare Machinery across Shropshire and Mid Wales. Our main franchises are John Deere Ag & Turf Machinery, Kramer, Ktwo, Pottinger, Yamaha, Avant, Grillo, Marshall, Fleming plus many other leading brands. We also stock a range of parts from Stihl, Kramp and many more brands.

Key Responsibilities:

• Promoting and selling parts and service to meet customer needs, by telephone and face to face in the showroom.
• Ensures parts orders are ready for customer collection or packaged for courier/postal delivery.
• Supply parts to Service Technicians including identifying parts required and ordering them for the relevant job number.
• Verify receipts of incoming deliveries, including booking stock onto the system, locating in relevant place, or forwarding to despatch/workshop, whichever is applicable.
• Assist in maintaining showroom standard.
• Maintain control of stock levels and assists with stock takes.
• Ensure relevant administration tasks are completed as required.
• Put seasonal offers together and contact customers to promote them.

What We’re looking for:

• Experience in a Parts Sales environment or similar is preferred.
• Ability to use standard computer applications – experience of IBCOS Gold would be an advantage.
• Excellent customer relationship skills.
• Ability to work in a dynamic, fast paced environment.
• Ability to work within a team environment.

What We Offer:

• Full-time position (42.5 hours per week with Saturday working on a rota basis) with the ability to work overtime as business dictates
• On going training
• Employee discount
• Excellent rates of pay and working conditions
• A supportive and friendly environment

For more information, please email [email protected]